CONTACT US

Tel: 01207  520200 or 

07932 830870

            /   Station  House, Lanchester, County Durham, DH7 0HA

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Terms and Conditions of Booking

 

Porters Lodge only as at 01 November 2019

Terms and Condition of Booking

Check In: 3pm. If Later than 8pm, please notify us in advance. 

Check out : 10 am

Minimum of 2 night stay at Porters Lodge

 

Bookings can be made for Porters Lodge via our website or by telephone. 

Prices are in GBP £120.00 per night for a minimum 2 night stay.

 

A non refundable and non transferable deposit of one nights stay will be required to secure your booking.  

All prices include full use of the Porters Lodge at Station House with it own entrance on a self-catering basis. Cleaning is completed upon check out. We offer a daily clean of the multi-fuel burner if required. 

 

Pricing is based on two adults sharing and includes luxury bedding and towels , heating, hot water and electricity. There is no reduction if there is only one adult in the property. 

There is free allocated parking on site for one car with this booking. If more than one space is required, please contact us to request this.

The Owners of Station House accept no responsibility for loss, theft  or damage to your vehicle. We use CCTV at Station House for security purposes. 

The property and grounds are strictly no-smoking.

Booking Confirmation

A reservation is not confirmed until a deposit has been received and a confirmation email sent detailing your booking.

Payment for the remainder of your booking is required on arrival . This can be made by cash or debit/credit card. 

Cancellation and Amendments:

Cancellation Charges are always applied and notice must be made in writing.

We strongly advise that travel/holiday insurance is taken out to cover you for cancellation due to unforeseen circumstances.

More than four weeks notice: Loss of deposit and breakage fee

Two to four weeks notice : 50% of total booking due 

24 hours to 2 weeks notice: 75% of total booking due 

Less than 24 hours or non arrival: Full charge due  

 

Amendments to bookings are at the discretion of the Owners

 

Disability Access

Station House sits on an elevated position thus meaning there are steps around.  Station House is not suitable for wheelchair users due to the original structure of the property.

 

 

Lost keys

Will be charged at £100 and this will cover the replacement of locks, keys  and labour. 

General Information:

Every effort has been made to ensure that the information contained within this website and booking conditions are accurate. Station House does not accept any responsibility for any omission or errors contained within this website or booking form

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